Dec Tron :: ARMS SYSTEMS (503) 538-0660   Arms Systems - When Dependability Counts :: Dec Tron
Articulating Arm Systems
70 Series Flex Arm 40 Series Flex Arm Friction Clutch Arms
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Arms Mounts Extensions Rigid Sections Connectors Load Shelves Cable Covers Poles
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Shipping Information Terms & Conditions

Shipping Information

Within the USA
All orders are shipped PPA, Insured from FOB Special-T Shop Mfg., Inc. dock at 675 S. Springbrook Rd. Bldg. C, Suite 300, Newberg OR. Standard shipping policy is "UPS Ground" unless otherwise specified upon placement of order. We will apply standard UPS charges to orders that must be shipped UPS C.O.D. Alternate shipping methods are available upon request. We will use the option to ship items over 150 lbs by truck. The trucking company used will be our choice and all freight charges will be shipped collect unless other arrangements are made upon placement of order. An additional $10.00 service charge will be added to all orders requiring "same day service"

International
All orders are shipped FOB Special-T Shop Mfg., Inc. dock at 675 S. Springbrook Rd. Bldg. C, Suite 300, Newberg OR. USA, CIF (cost, insurance, freight) quotations are available by request. CIF quotations do not include duty or taxes for the destination country. Duty and Tax information for most countries is available upon request or contact the local excise agency in your country. Our normal shipping method is "UPS International" which offers an Expedited service (4-5 day delivery) or Express service (2-3 day delivery). UPS provides door-to-door service and does not charge routine customs clearance. Alternate shipping methods are available upon request. There is a minimum purchase requirement for all International orders. Please refer to "Terms And Conditions" for account information.

Damaged, Lost or Short Shipments
Claims regarding damaged goods or shortages must be made within one week after receipt of merchandise. To help us give you prompt service, please refer to your purchase order and our packing slip number on the package.

UPS
Notify your local UPS Office immediately to advise them of the problem. Then, contact us so we can re-ship the merchandise to you and make a claim with UPS. Keep all damaged goods and containers until advised to dispose of them.

Motor Freight
Special-T Shop Mfg., Inc. is not responsible for merchandise damaged or lost by motor freight carries. If your shipment is damaged or shorted any packages, have the damage or shortages noted by the delivery carrier's agent on the receipt and freight bill. If you accept a short or damaged shipment without proper notation by the agent, you do so at your own risk.

DecTronŽ is a trademark of Special-T Shop Mfg., Inc., registered in the United States Patent and Trademark office.